Communicating with the tenants is one of the many challenges of managing a property. Calls, text messages, and face-to-face communication can be costly, time-consuming, and physically draining. That is why many landlords are actively searching for the best landlord software in 2022. A new solution is readily available in the Saudi Arabian market. Bricks is a new software that provides property management services to landlords of varying property sizes and facilitates communication between landlords and tenants. Bricks offers two different platforms for communication: the Bricks web portal for landlords and the Tenant App for tenants.

The landlord app that supports communal living

Bricks enables landlords to communicate news, and share updates and announcements with tenants through the web portal. You may think of this feature as a departure from the traditional notice board at the center of residential complexes. Tenants receive notifications of new posts in real-time, and they also appear on their homepage in the Tenant App. You can share news about upcoming events or gatherings within the residential complex to facilitate the organization of such events. You can also make announcements to keep your tenants up to date with the latest additions in the residential complex. This enables you to communicate the availability of new facilities, green areas, or services that tenants can now enjoy. Bricks, the best landlord software, helps create and foster communal feelings between tenants and each other and between tenants and landlords. This leads to stronger ties and creates a sense of loyalty towards residing in your residential complex. Additionally, you can use this feature in case of emergencies such as to communicate power outages or water outages. You can also alert tenants to emergency or ongoing maintenance inside the complex. This can help you redirect traffic inside the complex and ensure that your tenants are safe. The news/announcements tab on the web portal allows landlords to:
  • Upload posts with images.
  • Write post description.
  • Choose post category.
  • Save the post to be published later.
  • Publish posts.
  • View the number of published and saved posts.
  • Delete saved posts.
  • View posts details after publishing.
  • View number of posts seen and liked.
  • Search and filter posts.
All these features and advantages give you, as a landlord, complete control over your postings.

The property owner app that prioritizes customer care

The best landlord software for communication should allow tenants the advantage of initiating communication as well. Because we fully understand that communication is a two-way process, we have equipped our Tenants App with the ability to initiate communication. Tenants can easily fill out a Contact Us form on the app and fill out one of the three form categories offered:

1-Complaint

Because at the heart and core of every successful business is excellent customer care, Bricks enables tenants to quickly and easily file a complaint when an issue arises.

2- Suggestion

We are sure that you, as a landlord, value tenant input. And so, we have provided tenants with the "suggestion feature." Tenants can suggest ways to improve certain services or features in the complex or can even suggest an event.

3- Inquiry

Tenants can use this option to communicate with landlords if they have particular inquiries. Whichever form tenants choose to fill, they will be able to track the progress of their form (Pending, Assigned, and finally Resolved) The news/announcements tab on the web portal allows landlords to:
  • View contacts list
  • View the total number of forms.
  • Reply on contact forms (you can only reply once).
  • View number of resolved and unresolved forms.
  • Search and filter forms.

Why choose Bricks for tenant communication?

  • Fast
  • Reliable
  • Secure
  • Cost efficient
Bricks is the best landlord software for communication. It is developed with the concept of facilitating communication and enabling landlords to maintain exceptional levels of customer care. Choose the app that makes life easy that builds relationships and community; choose Bricks today.