The Saudi Arabian real estate market has recently become more challenging. Countless housing facilities are available today in the KSA market, making it difficult to retain tenants. Bricks’ new tenant software allows property managers and landlords to secure high customer satisfaction and loyalty levels.

How can Bricks’ Tenant Software Increase Tenant Loyalty?

Tenants are looking for safe living environments as well as faster and more efficient ways to communicate and manage their day-to-day activities within a residential complex. The Bricks apartment management offers solutions to your tenants pain points and helps you secure long-term customers by providing:

1- High Levels of Security and Privacy

Tenants in the KSA appreciate privacy and added security measures. The Bricks tenant software is designed considering these elements in mind. It facilitates security operations within the residential complex and regulates incoming traffic. To receive visitors, tenants must utilize the tenant cloud app, select Service or Relatives visit, and then fill out a form. The security team then receives this form on their designated Bricks app. Within moments the request is approved, and a unique barcode is sent to the visitor, which he then uses to access the residential complex/ housing facility. In this manner, you have secured your housing facility and provided your tenants with high levels of comfort. All they have to do is click a button.

2- Payment Facilitation

Another feature of the tenant software is that it provides easy payment methods. Tenants no longer have to wire money or make a bank transfer; all they have to do is open their tenant cloud app and complete the payment directly using it. They can choose between different online payment methods such as VISA, Mastercard, or Apple pay for added luxury. The tenant no longer has to wait in queues; they can pay their rent from the comfort of their homes. For more information about rent collection methods, click here.

3- Community Building

The Bricks tenant software allows landlords to foster and build a sense of community. It enables landlords and property managers to communicate news and share updates and announcements with tenants. Tenants are notified when new posts are uploaded; they can view these posts from the home page and engage with them. This feature is especially useful when informing tenants of upcoming events and gatherings that boost tenant satisfaction and overall loyalty.

4- Speedy Maintenance

Tenants no longer have to suffer from delayed maintenance visits or from poorly timed ones. With the Bricks tenant software, you can rest assured that your tenants receive an optimal maintenance experience. All your tenants have to do is fill out a brief form from the app describing the current issue and schedule the maintenance visit. The maintenance specialists receive the requests on their Bricks maintenance app and pay tenants a visit. This arrangement provides tenants with the utmost convenience and comfort.

5- Impeccable Customer Service

To maintain high levels of customer satisfaction, you need to provide customers with open channels for communication. Using Bricks, tenants can voice complaints, make inquiries, and submit suggestions. These features make a customer/tenant feel heard, leading to an overall increase in customer retention. To ensure that your tenants are satisfied and happy with their maintenance service, they can review and rate their most recent visit.

Bricks Real Estate Rental Software- the key to long-term tenants

With added comfort, high levels of security and privacy, fast maintenance, and open communication, nothing else is lacking! As a landlord or property manager, you are fully equipped with the tools necessary to ensure high living standards that attract long-term tenants. Provide your tenants the experience they deserve and make more profits; choose Bricks tenant software.